Frequently asked questions

1. Why do you need my Credit Card or payment information if registration is free?
2. How will I find people to watch/chat to?
3. Do I need to download software to take part?
4. Can I use this service on AOL?
5. Is the membership really free?
6. How do I make money using the site?
7. Will I be able to see adult material on the site?
8. When I've given my credit-card information to similar sites in the past, they abused it.
   How do I know I can trust you?
9. If I fill out the form, Am I going to get slammed with junk email from 3rd parties?

1. Why do you need my Credit Card or payment information if registration is free?
   As a responsible e-commerce-enabled communications platform, iFriends is available only to adults aged 18 years or older who our legally subject to the iFriends terms of service and rules of the road. iFriends follows the same policies practiced by major internet companies such as Yahoo! and eBay. (Both services require that you provide identification-confirming information, including credit-card details, before granting you access to adult-oriented areas of Yahoo! Shopping and eBay Auctions.) Because chat services like iFriends can occasionally attract user misconduct such as identity theft, spam and other abuses, iFriends undertakes responsible measures to verify your identity, including matching your registration information against verification databases. Of course, your privacy is respected and protected at all times. iFriends never shares your personal information with any outside party, and iFriends never uses your financial information for any purpose, unless you specifically direct us to. (For example, such as directing us to use your payment information to purchase premium services available on IFN).
   
   
2. How will I find people to watch/chat to?
   As soon as you have signed up, you are able to browse right through the live directory and into people's video chatrooms. They are all clearly marked - you won't go wrong!
   
   
3. Do I need to download software to take part?
   No software is required to use the website. In fact you don't need to download anything. If you don't plan to use your own webcam on the site you just need your web browser and internet connection to join in the fun!
   
   
4. Can I use this service on AOL?
   Of course! The site has been designed to be used with 99% of internet users.
   
   
5. Is the membership really free?
   Yes, your free membership is good for life. There are no recurring charges.
   
   
6. How do I make money using the site?
   
   If you want to use your webcam, you can become a 'chathost' on the site and earn money for every minute you spend broadcasting to viewers! Once you have signed up, check out the 'Chathosts' part of the site (on the left menu).
   
   
7. Will I be able to see adult material on the site?
   There are areas of the site to cater for both adult/non adult requirements. When you sign up for free, you can choose 'Access all areas' which will permit you to access the unmonitored areas and content. The site will ask you to verify your age before you can be given access. However, membership is still free.
   
   
8. When I've given my credit-card information to similar sites in the past, they abused it. How do I know I can trust you?
   According to Nielsen Net Ratings, iFriends is the largest and fastest-growing web-conferencing and videochat service on the internet, and is one of the top 200 internet services on the web. With eight million registered users and growing, and more than 100,000 registered video chathosts, and with participation from more than 140 different countries, iFriends is a blockbuster hit with consumers all around the world. No company online or offline could ever hope to achieve that degree of success by engaging in abusive practices or by taking advantage of its customers. At iFriends, the Customer is King. You are king. Now in our ninth year on the web, we have a clean record with consumer protection agencies such as the Better Business Bureau. We are extremely proud of our record for excellence in customer service.
   
   
9. If I fill out the form, Am I going to get slammed with junk email from 3rd parties?
   Perhaps with other internet services, but never with iFriends. iFriends never shares or sells your registration information -- including your email address -- with outside parties. Of course, if you contact any of iFriends 100,000+ video chathosts and exchange your contact information with a chathost, we can't prevent that chathost from sending you email, but that is your decision -- iFriends never makes that decision for you.